Shahid Beheshti University Journal of Innovations in Computer Science and Engineering (JICSE) 2981-2135 2 Special Issue on AI 4 All - 1 2024 06 01 Improving the Quality of Life: The Experience of Women with MS from AI Chatbot Program 23 27 105657 10.48308/jicse.2025.239506.1052 EN Zahra Lotfi Foroushani university of Isfahan Journal Article 2025 04 15 Abstract— This study examines the impact of using artificial intelligence chatbots on improving the quality of life for women with multiple sclerosis (MS) in Iran. Using a qualitative method and semi-structured interviews, the experiences of women participating in relation to the functionality of AI chatbots were analyzed. The findings indicate that chatbots can play a significant role as supportive and informational tools in managing the disease, reducing anxiety, and improving communication for these women. Additionally, these tools assist in organizing daily tasks and reducing feelings of loneliness. Although some participants pointed to an excessive reliance on chatbots, overall, the results show more positive effects compared to the disadvantages of this technology. Ultimately, the research suggests that future studies should explore the psychological and ethical impacts of using chatbots more deeply. Ultimately, the research suggests that future studies should explore the psychological and ethical impacts of using chatbots more deeply. Ultimately, the research suggests that future studies should explore the psychological and ethical impacts of using chatbots more deeply. https://jicse.sbu.ac.ir/article_105657_909f27fbf1a77ed18c5868d8619c79b6.pdf